• Year 2023 - 2024
  • Client ICEF
  • Service Website Redesign

Background

ICEF Monitor serves as a crucial resource for global stakeholders in international education, providing insights, trends, and updates that shape the industry. As an independent property under the ICEF brand, the website required a redesign to harmonize its user experience with other ICEF platforms while maintaining its unique identity. The project demanded improvements in functionality, design, and performance to accommodate a growing readership and align with modern web standards.

  • A need to optimize the user journey to increase engagement and average session duration.
  • The requirement for a distinct yet cohesive interface that complemented ICEF.com and ICEF Academy.
  • Addressing outdated design elements and technical limitations that hindered scalability.
  • Implementing SEO, accessibility, and performance enhancements to meet industry benchmarks.

Project Overview

The ICEF Monitor redesign focused on delivering a seamless and high-performing website that reflects its standing as a leading industry publication. The project involved a full-scale redevelopment, from ideation to post-launch updates, ensuring the site met the evolving needs of its diverse audience. This entailed crafting a design that supported both long-form articles and dynamic content while optimizing backend systems for editor flexibility.

  • Enhancing the website’s user experience to reduce bounce rates and improve session engagement.
  • Ensuring technical robustness and scalability to accommodate increasing traffic.
  • Improving SEO performance to solidify its position in search rankings.
  • Adhering to accessibility standards (e.g., WCAG 2.1) to ensure inclusivity.

Challenges

  • Tight timelines due to concurrent work on ICEF.com and ICEF Monitor.
  • Complex project planning to manage simultaneous deliverables and overlapping team resources.
  • Balancing the integration of modern features while preserving the site’s unique identity.
  • Aligning editorial workflows with new backend capabilities.
 

Implementation Strategy

The project was executed using structured IT project management principles, ensuring an end-to-end approach from conceptualisation to live deployment. Timelines were meticulously planned and tracked, with regular touchpoints to align stakeholder expectations. Agile methods facilitated continuous feedback loops, enabling timely adjustments. My role involved,
  • Developing a comprehensive project plan, including phased timelines, resource allocation, and deliverables.
  • Leading daily stand-up calls to monitor progress and resolve blockers.
  • Collaborating with the backend team to ensure seamless integration of new features.
  • Overseeing QA processes to address technical issues and ensure cross-platform compatibility.
  • Implementing a change management system for post-launch refinements.
  • Ensuring all elements adhered to SEO and accessibility guidelines.
  • Streamlining editorial workflows with backend tools, reducing content management overhead.
  • Managing stakeholder communication to align priorities and deliver within the defined scope.

Outcomes

The redesigned ICEF Monitor successfully addressed its objectives resulting in,

  • Increased traffic and engagement metrics, including reduced bounce rates and longer session durations.
  • Significant improvements in SEO performance, achieving higher rankings for key industry topics.
  • A scalable and accessible platform, ensuring inclusivity and adaptability for future growth.
  • Enhanced editorial efficiencies, enabling faster content updates and improved flexibility.